bTrendie.com is an invitation only shopping network for moms and moms-to-be. We scour the globe for wonderfully designed, high quality, newly created products you need for your baby, your home and yourselves. Once we find these products, we negotiate the best price possible and then offer it to you, our member, but only for a limited time. Our Events are usually open for 48 - and sometimes just 36 -- hours, so shop fast and shop hard because once the event is over, it's over.

You should join bTrendie.com so that you have access to all the latest and greatest mom-approved products at the best possible prices. Some of these products will have been developed by moms for moms, other products are time-honored brand names but all will be mom approved -- but all are mom approved and exclusively priced for our members.

Membership at bTrendie.com is free but you have to be invited to get in. Once you've received an invitation or have secured an invitation code from one of our marketing partners, click on "Enter". Another way to join is by adding your name to our waitlist and we'll notify you when we have room to let you in. We'll take you through a very short registration process to get you started and then start shopping!

Membership at bTrendie.com is free and there are no commitments to make. You only pay for the stuff you buy.

Once you've been invited or have received an invitation code, click on "Enter" and fill out a short registration page. After that, browse the open Events, see what's coming soon, and read about the individual designer and/or product creator. When you've found something you'd like to buy, add it to your shopping bag and go through the simple check out process. Your item(s) will be delivered to your door within two weeks.

You can also upgrade to bFirst, your ticket into the open Events 1 hour earlier than the rest of our members. To upgrade, click the "bFirst" link and go through our easy upgrade process.

Invite your friends to become members. When you get 10 friends to join bTrendie, we'll automatically upgrade you to bFirst for 6 months - FREE!

Our Events open at 7 AM PST, 10 AM EST on Mondays and 11 AM PST, 2 PM EST on Thursdays. These times may change but our weekly Event Reminder email will keep you up to date should that happen.

Our Events are usually open for 48 hours, but some may stay open a little longer (72 hours) or a little shorter (36 hours).

Yes. Due to the limited inventory for any one product, many of our Events have a limit of 2 items per product. This allows us to be fair to as many of our members as possible who might want that item. If one person bought up all the inventory of one product, we'd have some very unhappy members!

Yes, however, each Event we run is separately from all other Events so that each can start when they're ready. This means that their inventory can arrive at different times, their shipping and return policies can be different, and their start and end times can be different.

bFirst members get access into the Event 1 hour earlier than our other members. Think of it as shopping for limited inventory earlier than the public. Remember, some of our merchandise sells out within the first hour of being open so becoming a bFirst member lets you in before everyone else. Also, since our bFirst members are some of our best customers, we host sales that are only open to them. Needless to say, these sales feature some of our most fabulous and exclusive items, and they won't be available to other members.

You can upgrade to a bFirst membership by clicking on the bFirst link and following the simple upgrade process, and by paying a nominal annual fee. The other way to become a bFirst member is to invite 10 of your friends to become regular members. Once 10 of your friends sign up, we'll automatically upgrade you to bFirst membership for 6 months for free.

We accept VISA, Mastercard, American Express, Discover and Paypal payment options.

Once we receive your order, we begin processing your order immediately to make sure to ship it out to you as soon as possible. So we can't cancel your order once it enters our system. However, you may be able to return it to us depending on the return policy of the individual Event. So please read the individual return policies of the Event you are purchasing from in order to best understand your options.

Sales tax is applied to your order in accordance with individual state and local tax regulations. These charges will be itemized for you on the order confirmation page during checkout.

We strive to charge as little as possible for shipping. We generally ship via UPS or FedEx ground services but some sales might have different shipping options. Shipping details will be itemized for each product bought and options for delivery will be presented to you prior to checking out.

In general, your order should arrive at your doorstep within 14 days from the day you place your order. Once we ship your item, we'll send you an email with your tracking number so you can track the progress of the delivery.

For the most part, all orders are shipped using UPS or FedEx Ground services. You'll get an email from us with your tracking number if your item shipped this way. Sometimes, a sale might ship in a different way. If that's the case, we'll make sure to tell you the details of the shipping mechanism before you actually buy the item so that you have all the information you need to make your decision. To check on your order, simply go to My Account and click on Order History. Then click on View Details next to the item you're inquiring about. Input your tracking number to view the status of your order.

No, we don't ship to PO boxes or to APO/FPO boxes right now, but hope to soon.

Unfortunately we cannot ship to Canada at this time but are working hard at resolving the issues that prevent us from doing so. We hope to be able to ship to Canada in the very near future.

We do not ship internationally at this time.

Because we keep very limited, if any, excess inventory of the items we sell we are unable to process any exchanges of any kind.

Our return policy varies depending on the Event and/or product purchased and depending on the vendor selling the product. But for the most part, we accept returns on clothing and hard goods such as baby gear. Returned items must be sent back to us unused, unaltered, undamaged and with all the original tags in place. Once your item has been returned and inspected, we'll issue a credit directly back onto the credit card you used to make the purchase. If you're using the return shipping label found in the original package, then a credit will be issued for the exact amount you purchased it for the item less the return shipping charge. If you're using a different shipping company, then you'll have to pay for that shipping before sending the return therefore the credit onto your credit card will be the exact amount you paid for the item.

The following categories have a NO RETURN policy in effect: beauty and fragrances, footwear, hosiery, intimate apparel, jewelry, leather goods, swimwear, sunglasses, wallets, watches, handbags and vintage items. Items in these sales are FINAL SALE.

You can use the return UPS or FedEx shipping label found in your order or choose your own delivery service.

If you're using your own return delivery service, simply address your return package to the bTrendie.com address shown at the front of your packing slip. Then take it to your delivery service of choice. Please note that the UPS or FedEx return label cannot be used if you're using your own delivery service.

We will accept returns within 14 days from the date an item was shipped. Returns received outside of 14 days will be accepted at our discretion and will be subject to a restocking fee of 50% of the returned item's sale price.

If an item has been damaged on its way to you, please call us at 1-877-387-3634.

The individual member pays for the cost of shipping something back to us.

Certain products will have special return instructions due to their size or weight. The UPS or FedEx return label automatically included in your order can't be used to ship these items back to us. To return them to us, please call us at 1-877-387-3634.

Yes you can. Go to My Account, print out a copy of the Order Details page, and include it with your return. This will tell us all we need to know to process your return.

There is a pre-printed, pre-addressed shipping return label on your packing slip. Simply attach the return label to your return package and drop it off at any UPS or FedEx drop-off location depending on the return label you received. UPS labels must be dropped in a UPS drop box, FedEx labels must be dropped in a FedEx drop box. Visit www.ups.com or www.fedex.com to locate the nearest drop-off box to you. You won't have to pay for return shipping up front. Instead, the return shipping fee will be deducted from the amount we credit to your account. See your packing slip for complete details on returns.

We process all returns within 48 hours of receiving them. So we'll send you an email once your return has been processed letting you know that a credit has been issued to your account and what that credit amount is.

Unfortunately, items received after our 14-day return period can't be accepted for refund, and your package will be returned to you. If we receive the same package a second time, we'll have to keep your merchandise and no credit will be issued to you.

If you forget your password, you'll need to reset it. Click on Sign In from the homepage, then click on Forgot your Password under where you'd normally input your password. You'll be taken to a new page where we'll ask you for your email address. Once you've sent us your email address from this page, we'll email you back a link to use to reset your password and set a new one.

To change your password, go to My Account and then select My Password from the list of options available to you. Then enter your current password followed by your new password twice. The second time verifies your password change. Then hit Submit. The change will be active the next time you log in to bTrendie.com.

To change your shipping or billing address, go to My Account and then select Address from the top navigation bar. Then click on edit to change either your Preferred Billing Address or your Preferred Shipping Address. You can also add another address or remove an address at this time.

To change your billing address, go to My Account and then select Address from the top navigation bar. Then click on edit to change either your Preferred Billing Address or your Preferred Shipping Address. You can also add another address or remove an address at this time.

To update your credit card information, go to My Account and then select My Payment Sources from the top navigation bar. You can add a new card, remove an existing card or edit a current card at this time.

Yes you can have multiple shipping addresses on file. To add more shipping addresses, go to My Account and select Address from the top navigation bar. Then click on Add to add another address. We'll ask you which one you want to use on every order you make.

To change your email address, go to My Account and then select Password & Email from the top navigation bar. Simply type over the current email address in both the Email Address and Confirm Email Address boxes and click save at the bottom of the page.

To unsubscribe from any of our emails, just click on the unsubscribe link found at the bottom of the email. You'll be taken directly to our Unsubscribe page that will ask you to confirm that you want to be removed from our database. Once you confirm, we'll automatically remove you from our lists.

An affiliate is someone who earns referral fees for sending their readers to bTrendie.

Affiliates earn based on the number of members they refer to us who join bTrendie. So your potential to earn is as great as you make it.

Send us an email at affiliate@btrendie.com and let us know who you are, where to reach you, what you'd like your invitation code to be, and attach a logo. From there, we'll set you up with your personal landing page and send you a referral URL to use wherever you choose. It's that simple.

We'll run a report at the end of every month and mail you a cheque depending on the results.

The Give to Get Program allows you to invite friends for credit on bTrendie. For every friend you invite, we'll deposit $10 into their account for them to spend on their first purchase. Once they make that first purchase, we'll credit you $10 for thanking you for that referral. You can accrue up to $250 in credit but once you've reached the maximum, your friends will still get their $10 credit for joining but you'll no longer get the $10 credit for their first purchase. This program is a marketing program and may be revoked at any time.

There's no special requirement for participating in this program. You can invite friends through the Invite Friends page, you can post your invitation link wherever you'd like, or you can click on the ad unit found on the Events page.

No, you can only participate in one program at a time.